I logged into the portal but I don’t see where to download anything or I’m having problems downloading anything

When it comes to downloading items for the first time, we recommend doing this from your computer, not your cellphone. Here is a video showing how https://youtu.be/rei3Lwmaa_c . Please note our 70 Diseases Audio can only be streamed and is not downloadable

If you’re still having problems, we recommend checking with your computer/laptop manufacturer for how to access files on your computer after downloading them and then contacting us.